Category: Mitsubishi Awards

Mitsubishi has make impressive strides year after year, as seen in the scores from the J.D. Power 2020 Customer Service Index (CSI) Study. The American branch of Mitsubishi has seen a 61-point growth on the CSI study since 2016. This year’s increases include high marks on performance and improved customer satisfaction for Mitsubishi drivers.

In the last 18 months, Mitsubishi of America has committed to better corporate and retail operations to aid you on the shopping, purchase, and service of your vehicle.

It has resulted in a 20-point increase for the last couple years on facility satisfaction, with notable improvements to dealership amenities and waiting areas to expand your family’s experience. Nearly half of customers surveyed gave their facility a “10” rating. That’s better than the non-premium average. The study looks at five areas: service initiation, vehicle pick-up, service facility, service quality, and service adviser.

For the second year in a row, Mitsubishi has placed first in the non-premium segment for its Fixed Right First Time ranking. That’s good news for your family, because when you take your Mitsubishi in to Don Robinson Mitsubishi for service, we take the stress out of maintenance. It’s fixed the right way, the first time.

With its high ratings from a trusted source like J.D. Power, your family can rest easy whenever you need maintenance from Don Robinson Mitsubishi in St. Cloud, Minnesota. Call or schedule an appointment online to service your Mitsubishi.

We all want safe vehicles, and we shouldn’t settle for less. Mitsubishi doesn’t sacrifice safety for anything, which is why the Insurance Institute for Highway Safety recently recognized the 2019 Mitsubishi Outlander’s safety with a Top Safety Pick accolade.

The Outlander achieved the top “good” rating in all crash tests, a “superior” for its optional front crash prevention technology, and “acceptable” rating for its available headlights. Don’t let the acceptable headlight rating fool you: The IIHS started rating headlights in 2016 with infamously strict guidelines, so an “acceptable” in headlights amounts to great quality.

“Earning the IIHS Top Safety Pick is a key reason for customers to place the Outlander at the top of their shopping list, proving it one of the most competitive vehicles in the incredibly popular compact SUV segment” said Mark Chaffin, chief operating officer for Mitsubishi Motors North America.

The Outlander utilizes Mitsubishi’s RISE body structure, which strategically places crumple zones and a high tensile strength steel cage to mitigate the damage in a collision and direct it away from the cabin and any passengers.

All Outlander models come standard with numerous safety features including a rearview camera, seven airbags, a Tire Pressure Monitoring System, Active Stability Control with Traction Control Logic, Hill Start Assist, and an anti-lock braking system with electronic brake-force distribution.

If you’d like to see the 2019 Outlander’s safety systems and have additional questions, call or visit us at Don Robinson Mitsubishi to schedule a test drive.

2016 Mitsubishi Outlander

When you need to transport a lot of people, you need a big vehicle. And, larger vehicles almost always cost more than their smaller counterparts. But, you don’t have to break the bank to get the right-sized vehicle. The 2016 Mitsubishi Outlander was recently ranked number one in Cars.com’s list of the Most Affordable 3-Row Crossovers.

“We designed the 2016 Outlander to be an unmatched value in its segment, so it’s no surprise to us that it leads the way on the Cars.com list of most affordable 3-row crossovers,” said Don Swearingen, MMNA Executive Vice President. Swearingen goes on to say, “from its long list of features, to available advanced safety technologies and a new eye-catching design, the seven-passenger Outlander is a leader in value and reliability.”

The 2016 Outlander has a starting price of only $22,995. And, even if you bump up to the well-equipped SEL trim, it still only starts at $24,995. The new Outlander features over 100 engineering and design improvements over the previous model year, including its new stellar front end design.

When putting together its list of crossovers, Cars.com considered more than just price. It also weighed five years of fuel costs and the car’s residual value after five years. And, to be considered for the list, a vehicle has to come equipped with an automatic transmission, power driver’s seat, rearview camera, Bluetooth connectivity, and a USB port.

The 2016 Outlander SEL has all of these features and more. And, making it even more of a value is the fact that it is backed by an industry-leading 10-year/100,000-mile powertrain limited warranty.

If you are looking for a 3-row crossover that will still leave money in your pocket, then come take a look at the 2016 Mitsubishi Outlander available today at Don Robinson Mitsubishi.