Mitsubishi Service | St. Cloud, MN
Mitsubishi has make impressive strides year after year, as seen in the scores from the J.D. Power 2020 Customer Service Index (CSI) Study. The American branch of Mitsubishi has seen a 61-point growth on the CSI study since 2016. This year’s increases include high marks on performance and improved customer satisfaction for Mitsubishi drivers.
In the last 18 months, Mitsubishi of America has committed to better corporate and retail operations to aid you on the shopping, purchase, and service of your vehicle.
It has resulted in a 20-point increase for the last couple years on facility satisfaction, with notable improvements to dealership amenities and waiting areas to expand your family’s experience. Nearly half of customers surveyed gave their facility a “10” rating. That’s better than the non-premium average. The study looks at five areas: service initiation, vehicle pick-up, service facility, service quality, and service adviser.
For the second year in a row, Mitsubishi has placed first in the non-premium segment for its Fixed Right First Time ranking. That’s good news for your family, because when you take your Mitsubishi in to Don Robinson Mitsubishi for service, we take the stress out of maintenance. It’s fixed the right way, the first time.
With its high ratings from a trusted source like J.D. Power, your family can rest easy whenever you need maintenance from Don Robinson Mitsubishi in St. Cloud, Minnesota. Call or schedule an appointment online to service your Mitsubishi.
How to Help Your Mitsubishi Vehicle’s Tires Last Longer | St. Cloud, MN
Tires are essential components of your Mitsubishi and need to be properly cared for so they can handle the road. If you want to help your tires last longer and prevent them from needing replaced, be sure to follow these tire care suggestions.
Inspect the air pressure
It’s a good idea to check your tires’ air pressure monthly to ensure they’re properly inflated. Under-inflated tires have more contact with the road, which can cause more wear and tear. Over-inflated tires can also be an issue since they increase your risk of a blowout. Stick to the recommended tire pressure for your vehicle.
Get an alignment
Regularly visiting our service department at Don Robinson Mitsubishi to get a tire alignment can help prevent your tires from wearing unevenly. If they haven’t had an alignment in a while and you notice that the tire tread is wearing down more on one side than the other, they are likely due for your next alignment.
Have your tires rotated
Tire rotations are an important part of your vehicle’s maintenance. Moving the tires to different positions allows the tires to wear more evenly, which can help them last longer. Depending on the Mitsubishi model, you may need to have your tires rotated every 6,000-8,000 miles.
These suggestions are simple ways to ensure you get the most out of your tires. When you need routine maintenance or tire replacements, we at Don Robinson Mitsubishi have a fantastic service department that can assist you.
Some of the most important safety features on your car aren’t always an advanced automatic feature like emergency braking. Instead, your vehicle’s safety systems can be as basic as your tires. Without your tires, you are not going anywhere—they affect your vehicle’s braking, handling, and ride. That is why tire safety is so important.
One of the most important steps in tire safety is regular inspections. You should make a habit of thoroughly checking your tires once a month. Look for signs of wear, good tread depth, and proper inflation.
Excess wear on a tire can appear as cracks or bulges on the side wall or uneven tread wear. If you see any of these signs, schedule a service appointment at Don Robinson Mitsubishi for a closer look.
Another important factor in tire safety is how your car handles. If you feel any unusual vibrations or hear a thumping noise, this can indicate an out-of-balance tire or a tire with a flat spot. Furthermore, a tire that pulls your car to one side could be underinflated or damaged.
When you do perform your tire inspection, take a quarter with you. While many experts suggest the penny test, a quarter will give you better results. Place the quarter down into the tread with Washington’s head facing down. If you can see the top of Washington’s head, this means your tread is less than 4/32” and it is time for new tires.
If you need help installing a new set of tires, our service team at Don Robinson Mitsubishi is ready to lend a hand.
Hydroplaning can be a scary thing, even though it’s surprisingly easy to pull out of a skid in the rain. Still, it’s best to prevent hydroplaning altogether and avoid the panic that can result from the loss of control of your vehicle. But, the question is, how can you do it? Here are some easy tips that will help you keep control of steering in the rainiest weather.
Preventative maintenance is the best way to prevent many kinds of accidents and driving issues, and hydroplaning is no different. If you regularly have your tires balanced and rotated, and you check your tire pressure and add air when necessary, you’re less likely to hydroplane. Also, the higher quality your tires are, the better they perform on wet roads. So taking proper care of your tires will help you in many cases, including hydroplaning.
When you’re driving in the rain, just go slower. Hydroplaning is most likely to occur at speeds above 35 miles per hour. Driving five or ten miles below the speed limit is a good idea when it’s raining anyway because it will help you to stop more easily, so drop your speed and avoid highways and high speed limit roads. And if you see a puddle, try to drive around it—the deeper the water, the easier it is for your wheels to lift off the road.
For more questions about your tires and which ones will help you in most severe weather cases, come see us at Don Robinson Mitsubishi!
We’ve all been there before—you’re at the mechanic to get your oil changed when they ask if you’d like synthetic or conventional oil. Now, it’s likely you’ve heard these terms before. But what do they mean? Conventional oil is a lubricant derived directly from crude oil. It does have good properties that give it lubrication at higher temperatures. Synthetic oil starts out as conventional oil but is then modified.
Here are some benefits to synthetic oil:
- Better lubrication – Added lubricants increase the slickness of the oil to help your parts and engine last longer.
- Improved protection – “Dry starts” are something that often happens with conventional oil when your car has been sitting for a long time. This pulls the oil down to the bottom of the engine, which causes the components at the top to run unprotected. But with synthetic oil, it maintains viscosity and the additives decrease this “dry start” risk.
- Less breakdown – Synthetic oil takes longer to break down, which means you don’t need to change it as often as conventional oil.
- Reduced deposits – When conventional oil breaks down, deposits can form on engine components. Synthetic oils are less likely to do this and therefore leave your engine cleaner.
Now that you know some of the benefits, are you ready to try synthetic oil? To find out more about which type of oil would best benefit your vehicle; stop by Don Robinson Mitsubishi today to find out more. Also be sure to ask about our $9.88 Oil Change special only at Don Robinson Mitsubishi!